The following is a list of books and manuals by Todd W. Van Beck. For more information or to purchase any of these items please contact Mr. Van Beck at:

Todd W. Van Beck
2773 North Decatur Road
Decatur, Georgia 30033
Phone: 404-292-1551  or 404-299-7607
Fax: 404-508-9287 
Email: contactus@vanbeckseminars.com

~ Books ~

Winning Ways: The Funeral Profession's Guide to Human Relations by Todd Van Beck, Funeral Director, Embalmer and President of the Commonwealth Institute of Funeral Service, Houston, Texas 229pp, soft cover, ISBN 0-8385-9646-0, 1998

From the Back Cover: Written for the funeral service industry by a funeral service professional, this unique book is devoted to human relations. Empansizing service excellence and communication skills, this text takes an easy-to-ready, common sense approach to the funeral profession. Topics of interest include building a professional attitude, dealing with difficult situtations, enhancing funeral director skills and funeral service etiquette.

FEATURES

• Only book on the market fully devoted to funeral service human relations and written by a licensed funeral director
• Includes numerous case studies that help reinforce principles and concepts
• Contains special section on dealing with difficult situations
• Provides tips on improving communication between director and families
  

~ Manual List ~

• How to Organize, Utilize and Benefit From a Community Advisory Committee
• How to Implement A Continuing Care Program (Aftercare)
• The Advanced Planner's Guidebook
• How to Plan a Holiday Memorial Program
• The Community Outreach Program for Cemeteries: Art History for the Art Class
• The Community Outreach Program for Cemeteries: Bird Watching
• The Community Outreach Program for Cemeteries: Scout Car Wash
• The Community Outreach Program for Cemeteries: Christmas Activities
• The Community Outreach Program for Cemeteries: Photo Contest and Awards Day
• The Community Outreach Program for Cemeteries: A Historical Tour
• The Community Outreach Program for Cemeteries: Easter Activities
• The Community Outreach Program for Cemeteries: Pumpkin Decorating
• The Community Outreach Program for Cemeteries: Rubbing Markers
• The Community Outreach Program for Cemeteries: Field Study for School Science Class
• The Community Outreach Program for Cemeteries: Beginning Gardening & Landscaping Seminar, Flower Walk Sundays
  
• How to Plan a Clergy Seminar
• How to Plan a Community Presentation
• Cemetery History Book
• Creative Ideas to Fit the Changing Times in Funeral Service
• Client-Centered Arrangements
• Calming Clients In the Funeral Home and Cemetery Profession
• Cemetery Management Manual
• Directory of Presentations, Workshops and Seminars
• Ethics Handbook for Funeral Service Practioners
• The Practical Embalmer's Manual
• Foundations of Funeral Service: A Therepeutic Tool to Help People
• Funeral in the Bible
• The Community Outreach Program: The Insight Campaign
• Job Descriptions
• The Life Planning Seminar Series
• How to Plan Military/Patriotic Programs
• How to Plan an Open House
• Creative Ideas for Less Than $500.00
• Payment for Services Workbook
• Quality Assurance Program
• Reverence for the Dead
• Dealing with Stress in the Funeral Service Profession
• Telephone Etiquette
• Time Management
• How to Plan A Tour
• Staff Training for the Funeral Home, Cemetery and Crematorium Professions
• Telephone Inquiry Manual
• Funeral Service Vocabulary List
• Funeral Encyclopedia Volume I
• Funeral Encyclopedia Volume I I
• The Funeral Design Program
• The Veterans Package Program
• Celebration of LIfe Training Manual
• GeneLink Training Manual
• 353 More Great Ideas to Exceed the Service Expectations of Your Families